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IIRSM Accredited Programs

Repetitive Strain Injuries and Office Ergonomics

Course Description

The purpose of this 3-day course is to provide participants with required knowledge and skills to enable them to identify symptoms and causes of work-related upper limbs disorders. Throughout the course, participants would be able to achieve a better understanding of office ergonomic setup and be able to evaluate and adjust their own workstations accordingly.

  • Despite common beliefs that the office provides a safe environment in which to work, many hazards exist which cause thousands of injuries and health problems each year among office workers. Since one-third of the work force is in offices, even low rates of work-related injuries and illnesses can have an immense impact on employee safety and health.
  • The delivery will be done using a blended learning approach using a variety of training methods including role playing, individual activities, group discussions and activities, relevant case studies to keep trainees always engaged.
  • The course examines various approaches and techniques to identify repetitive strain injuries symptoms and causes
  • There will be a focus is on ergonomic workstation setup as it’s one of the root causes of such injuries.
  • Each candidate using a checklist provided by the trainer would carry out a practical application of workstation evaluation.

Completed checklists in addition to completed multiple-choice questions would be assessed to verify competence.

Course Objective

By the end of this training program, participants would be able to

  • Know the and understand the causes of repetitive strain injuries (RSI) or upper limbs disorders
  • Know the symptoms of Repetitive strain/motion injuries
  • Have a better understanding of ergonomic principles.
  • Outline exercises designed to reduce the risk of injury.
  • Identify different symptoms and causes of discomfort.
  • Conduct an evaluation and adjustment of ?their own workstation.
  • Gain the necessary skills and knowledge to identify a repetitive strain injury at its early stages
  • Know of Behavioral and environmental factors leading to such injuries
  • Know about types of equipment and ergonomic accessories effective in reducing the risk of injury
  • Do exercises and stretches that can help to prevent or relieve RSI
  • Learn practical and realistic prevention methods?
  • Know the causes, consequences, and related costs of occupational stress.

Target Audience

All employees

Course Outline

The course will cover the following topics:

  • Causes of RSIs
    • Forceful or awkward grip
    • Improper use of equipment
    • Rapid repetitive movements
    • Lack of job variation
    • Inadequate rest breaks
    • Poor tool and equipment design
    • An increase in workload or/hours
    • Vibration
    • Excessive force
    • Awkward work positions
    • Forceful or awkward grip
    • Improper use of equipment
    • Rapid repetitive movements
  • Stages of Pain
    • Early
    • Intermediate
    • Advanced
  • Symptoms of RSIs
    • Lower back pain
    • Neck pain
    • Shoulder pain and injuries
    • Loss of sensation
    • Swelling around the wrist/hand
    • Headaches
    • Eye discomfort and strain
    • Muscle weakness, fatigue and muscle spasm
    • Joint restrictions and loss of movement
    • Tennis elbow
    • Ganglion
    • Carpal tunnel syndrome
  • Risk Factors
    • Physical
      • Force
      • Posture
      • Frequency and duration
    • Psychological
      • Cognitive (mental effort)
      • Psychosocial
      • Social Interactions at Work
      • Organizational (Work Schedules – Workloads and Overtime)
    • Environment
      • Noise Levels
      • Noise Reduction
      • Temperature & Humidity
      • Increasing Comfort
      • Lighting (Eyestrain – Preventing Vision Problems)
  • Office Ergonomics
  • What is Ergonomics?
  • Adjusting your Work station
  • Sitting practices
    • Wrist
    • Elbows
    • Shoulders
    • Neck
    • Lower back
    • Hips
    • Knees
    • Feet
  • Work Surface
  • Keyboard and Mouse
    • Monitor
      • Brightness
      • Screen color
      • Color use guidelines
  • Ergonomic Accessories
    • Document Holder
    • Footrest
    • Palm/Wrist Support
    • Telephone
  • Job Design
    • Task Variety
    • Work Pace
    • Work Breaks
    • Rest Breaks
    • Adjustment Period
  • Workstation evaluation and setup
    • Chair considerations and adjustments
    • Keyboard and Mouse setup and considerations
    • Monitor Placement
    • Glare and Reflections
    • Ergonomic accessories (Document Holder, Footrest, etc..)
    • Work area
  • Workplace and Office Exercises
  • Workstation Checklist
  • Symptom Troubleshooting
  • Sick Building Syndrome
  • Office air and Ventilation
  • Occupational Stress (Definition, causes, and symptoms) 


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