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Chemical Engineering

Process Trouble Shooting and Problem Solving


Excellent Troubleshooting skills are considered a core competency for Best-in-Class industrial companies. If your company’s goals include minimizing downtime then this workshop is a must because it delivers rapid, safe Troubleshooting.


By the end of the course, participants will be able to:

  • Focus on how to become a Top Gun Troubleshooter
  • Develop a structured approach to Troubleshooting and Problem Solving which uses common terminology and shared understanding
  • Point the way to Continuous Improvement in the way you run your processes and make incremental efficiency gains
  • Understand the difference between having techniques manual on the bookshelf and actually making it work
  • Identify the motivated people who should be the champions of Troubleshooting and Problem Solving and who should just follow
  • Understand work practices which allow success in Troubleshooting and Problem Solving

Target Audience
  • Supervisors who are involved in the operations function and who are responsible for leading and directing people to achieve and improve productivity levels
  • Those faced with the challenge of actually using the various techniques of Troubleshooting and Problem Solving to reduce downtime and waste and improve run efficiencies will benefit
  • It is of equal importance to Production, Maintenance Engineering and Process Engineering personnel

Chemical Engineering Outline

The course covers the following topics:


  • The nature of process problems affecting performance
  • Performance defined in terms of generic variables: Speed; Quality; and Cost
  • Effort inputs in context - Asset-based or Business Process-based
  • Structured approach - The Operations Process redefined
  • Configuration; Operation; and Optimization
  • Maturity Indexing: Planning; Control, Congruence, Empowerment
  • 6 Big Losses, 7 Wastes

Tools and Techniques - Practical Experience

  • Interactive and Dynamic variable relationships analysis
  • Techniques introduction
  • Tools introduction
  • Problem Analysis
  • Practical Use of Tools and Techniques
  • Tools and Techniques - selecting the right one

People Issues

  • Working practices - empowerment or impairment?
  • Group dynamics
  • Individual motivators
  • Developing Troubleshooting and Problem-Solving skills
  • Managing change

Operator, Maintainer, Designer Interface

  • Cross-functional and Teamworking
  • Introduction to the Theory of Inventive Problem Solving
  • Auditing your process to a dynamic standard
  • Effect of Maintenance Operations strategy
  • Development of Standards and Key Performance Indicators
  • Life Cycle Costing, Design for Operation, Design for Maintenance

Open Forum

  • Revisit Concepts, Tools and Techniques
  • Action Plan


Ref Location From To Cost
CE07 Kuwait 19-12-2021 23-12-2021